Ordering Information

How to Place an Order?
Simply follow the steps below:
1. Add an item to your shopping bag by selecting the size and color if applicable and typing in the quantity in the box for that item.
2. After selecting all the items you want on the page, scroll down to the "Place In Shopping Bag" button click it and proceed to checkout.
3. When you proceed to checkout you will be shown your shopping bag for review. Click on "checkout."
4. Follow the instructions as you proceed through the steps until your order has been confirmed. You'll know this when we say thank you and give you an order number.
5. You will receive two e-mails following the placement of your order. The first will confirm again that your order was received; the second will confirm that your order was shipped.
6. If this is your first time placing an order, you will be given the option to save the shipping and billing information that you entered during checkout.

How do I know it will fit?
We have worked closely with the designers to insure proper fit. Please follow the size chart that is given with each gown.

What payment options do you accept?
We accept USA and International Visa, MasterCard or Discover in our online store. Prices are quoted in U.S. dollars. New York sales tax will be added, where applicable, only on goods shipping within New York State. The customer is responsible for any additional custom duty and/or
value added tax (VAT) when items are received outside of the United States.

What is the return policy?
Due to the customization of color, size and accessories, all items are Final Sale Only.

Do you offer any special discounts?

Yes!  If you purchase 3 or more dresses on a single order you will receive 10% off your entire dress purchase! 

How long does it take to receive the merchandise?
Each dress has an approximate time on its product page. Rush orders are available for some dresses. Please contact us and we will try and accommodate all your special needs.

Order Confirmation
You will receive a confirmation e-mail and order number shortly after you complete your order. You will also receive confirmation e-mail when the order is shipped.

Sending a Gift
If you want your purchase gift-wrapped please check the gift-wrap box when you checkout. You may also add your gift card message at that time. There is no additional charge for gift-wrapping.

Gift Certificates
Gift Certificates are available in any denomination and can be used to purchase merchandise in our online store or in our New York retail store. At this time gift certificates much be purchased and redeemed by phone order or in person at our store. Call 1.631.474.2647.

 

Special Occasion Dresses